Our standard turnaround time for laundry and dry cleaning is 2 to 3 days; see grey row in table below. Express service, same day and next day, is also available. Other services like shoe repair, tailoring and alterations have longer turnaround times.
Laundry and dry cleaning items will be ready for delivery within 2 to 3 days as part of our standard service. If you need express service, we can deliver next day at +25% and same day at +50% E.g. in Central London we can collect on a Monday and deliver on a Wednesday or Thursday (2 to 3 days). Delivery on Tuesday is 25% extra ('express next day') and delivery on Monday is 50% extra ('express same day').
Turnaround Times (Time between collection and subsequent delivery)
D.C. & Laundry
Alterations
Shoe Repair
Suede and Leather
Hand Wash
Standard
2-3 Days
5-7 Days
14 Days
*Express Next Day
Next Day = +25%
3 Days = +25%
contact us
*Express Same Day
Same Day = +50%
A charge for revisiting is applied only if There is no answer to 3 door bell rings AND three phone calls over a 10 minute period or You failed to contact us to reschedule before 60 minutes of our arrival or contacted us to reschedule within 60 minutes of our arrival.