Laundry and Dry Cleaing Process and the importance of care labels (manufacturer's recommended cleaning instructions)

  • At caraclean we only use experienced staff and are fully trained in fabric care, stain removal, folding lacework, fine-work, starching, hand finishing and the all important – presentation.
    We do not use frivolous or excessive packaging. We let the quality of work do the talking.
    Another very important aspect of our service is the fine art of running a collection and delivery service In London. Although we do not claim to have a 100% record of turning up on time, we know we are pretty good.
    At caraclean we pride ourselves in quality of our cleaning and consistency of our laundry and dry cleaning collection and delivery service. If you live in London why not give us a try.
  • caraclean Steps for Dry Cleaning and Laundry

    Cleaning Steps for Dry Cleaning and Laundry by CaraClean involves many different operations, all performed by skilled people and designed to professionally clean your garments for a fresh and clean appearance. Our cleaning process includes:
    1. Checking the care label for instructions and fibre content
    2. Classifying the garment according to fabric type, colour and degree of soiling
    3. Removing spots and stains using special equipment and stain removal techniques
    4. Dry cleaning only if so labelled
    5. Finishing the garment on professional pressing equipment to restore its original shape and appearance.
    6. Replacing buttons or performing minor repairs as necessary
    7. Packaging the garment in protective wrapping

  • The Importance of Care Labels

    Manufacturers attach a permanent care label to textile garments to provide directions for their care. Manufacturers must list at least one method of safe care for a garment. The rule covers all textile clothing except footwear, gloves, hats, suede and leather clothing, and household items such as linens.
    The rule stipulates that the care label is easily found, will not separate from the garment, and will remain legible for the garment's useful life.
    The label must warn about any part of the recommended care method that would harm the garment of other garments cleaned with it. It must also warn when there is no method for cleaning a garment without damaging it.
    Symbols also may appear on a care label to supplement written instructions. If a label indicates dry cleaning, all components of the garment, including the outer shell, lining, buttons, interfacing, fusing material, and trim, should be colourfast and remain unaltered during cleaning. If any such problem occurs, it is the responsibility of the manufacturer.
    If you or your cleaner follow the manufacturer's instructions and the garment is damaged, you should return the garment to the store and explain what happened. If the store will not resolve the problem, write to the manufacturer and send a copy of your complaint letter to the Office of Fair Trading. The information you provide may reveal a pattern or practice requiring the legal attention.
    If you purchase a garment with no care label, you should contact the Office of Fair Trading, giving the name and address of the store and manufacturer.
    Damage done in cleaning can also be the responsibility of the cleaner and not the result of pre-existing conditions or defects. In such cases, the cleaner will usually settle the claim promptly and fairly, often using Office of Fair Trading Guide. If there is some doubt about responsibility, the cleaner can send the garment to a Garment Analysis Laboratory approved by the Textile Services Associations to determine the cause of the problem.
    Please read our Terms & Conditions which explains our policy in the rare event of garment damage.